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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2015 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

 

See what people are saying about our breakdown cover packages


Rating: Excellent
Customer comment: AMAZING service! Took an old Audi (recently serviced and still going strong but only weeks from being 16years) to the Alps in horrendous conditions. Rained constantly causing on the last day for the drivers wiper mechanism to fall apart. Called Eurobreakdown who arranged for it to go to the garage but... Read more
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Rating: Excellent
Customer comment: The product was comprehensive, and offered everything I needed, at a competence price. Communication wad excellent. Read more
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Rating: Good
Customer comment: Very good Service happy to say I'm all set now for my trip to France

Thank too you
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Rating: Excellent
Customer comment: Extremely simple to purchase. Will definitely use again. Read more
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Rating: Excellent
Customer comment: Would recommend as helpful Read more
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Rating: Excellent
Customer comment: Would use again good price good service Read more
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Rating: Excellent
Customer comment: Nothing to say really thank you for prompt service Read more
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Rating: Excellent
Customer comment: Very competent and polite Read more
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Rating: Excellent
Customer comment: Straight forward policy Read more
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Rating: Good
Customer comment: Was easy to book online, did not have a problem with the car whilst on holiday, so cannot comment on the breakdown cover service which I booked. Read more
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Rating: Excellent
Customer comment: Never had to use the cover but bought it with ease and everything was there in case of a breakdown will use it again next year Read more
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Rating: Good
Customer comment: We did not have to use the cover but easy to set up and user friendly website. Read more
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Rating: Excellent
Customer comment: I found it easy to renew my cover and the price was competitive. How good the service would be in the event of a breakdown remains to be seen, and with luck I shall not find out. Read more
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Rating: Excellent
Customer comment: An excellent service which takes the worry out of driving abroad; the different levels allow you to choose the best option for you and with a returning customer discount it's all good value. Read more
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Rating: Excellent
Customer comment: Easy to use website Read more
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Rating: Excellent
Customer comment: Fast response to query Read more
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Rating: Excellent
Customer comment: Very competitive price and easy online system. Read more
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Rating: Excellent
Customer comment: Easy to understand. Comprehensive listing of cover and comparisons Read more
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Rating: Good
Customer comment: This was the cheapest cover I could find by far, with the best cover. After reading the reviews i felt confident enough to purchase. Not been away yet and hopefully we wont have to use it! Easy to get a quote and save it. Which im glad i did as it had gone up slightly when i went on a couple of weeks... Read more
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Rating: Good
Customer comment: good service Read more
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Rating: Excellent
Customer comment: From initially looking and obtaining a quote and it being saved to be able to access later i received an email a few days later thanking me for doing a quote and providing a code to obtain discount when booking. the level of cover provided is excellent and you don't get ripped off with the price. not only... Read more
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Rating: Excellent
Customer comment: Very easy to obtain the cover. Straight forward and quick. Hopefully I will not have to make use of the cover whilst away but, if I do, I will give you further feedback. Read more
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Rating: Good
Customer comment: good response to my questions Read more
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Rating: Excellent
Customer comment: .. Read more
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Rating: Excellent
Customer comment: Great service easy to buy Read more
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Rating: Excellent
Customer comment: Reassuring cover, super sales support, 100% all round Read more
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Rating: Excellent
Customer comment: I have purchased your breakdown service regularly over the years. each time it is well presented and comprehensive. Each occasion I have received a discount. The buying experience has been excellent I only hope the breakdown service is as good if I ever have to use it! Read more
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Rating: Excellent
Customer comment: Easy to navigate web site. Very straightforward and trouble free. Good prices compared to other sites.
The real test will be if we need assistance whilst abroad.
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Rating: Excellent
Customer comment: Good price easy to claim discount , clear levels of cover to choose from. Read more
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Rating: Excellent
Customer comment: VERY QUICK AND SIMPLE PROCESS. ALL DETAILS THERE TO READ Read more
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Rating: Excellent
Customer comment: Very easy to use site Read more
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Rating: Excellent
Customer comment: Very good price Read more
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Rating: Excellent
Customer comment: First time I have used this company it was great within seconds new how long the breakdown cover would be for and the cost and as soon as completion was done I recieved all paper work in minutes
Hopefully won't be needing it but you never know on the continent but if I do and the breakdown is...
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Rating: Excellent
Customer comment: I use them every year. The first year had a fuel filter leak and they sorted it with no dramas within 40 minutes. Never go anywhere else Read more
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Rating: Excellent
Customer comment: This is the third time I have used them, hopefully I will not need to use their services, but sorting out cover is always straightforward and good value for money
I always recommend them to friends and colleagues
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Rating: Excellent
Customer comment: Excellent customer services ***** Read more
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Rating: Excellent
Customer comment: Excellent cover details Read more
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Rating: Excellent
Customer comment: I was so impressed I sent them chocolates as a small gift to say thank you for the excellent customer service I had received when my car broke down in France. Please extend my gratitude to the team on the ground and to the people of Eurobreakdown.com back in the UK Read more
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Rating: Good
Customer comment: good so far Read more
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Rating: Excellent
Customer comment: Very well explained & understood. Read more
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Rating: Excellent
Customer comment: They answered the phone quickly and explained the cover in plain English. Read more
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Rating: Excellent
Customer comment: Very helpful when I wanted to upgrade my cover. Read more
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Rating: Excellent
Customer comment: Great value European breakdown cover for people with older cars - highly recommended. Other providers seem to regard any car over seven years old as a disaster waiting to happen, and price their policies accordingly. Read more
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Rating: Excellent
Customer comment: Quick and easy to do and very good price Read more
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Rating: Excellent
Customer comment: Used them before. Very easy and quick to set up cover. Even though we hadn't been to Europe for a year they were able to treat us as renewing customers which gave us a discount. The level of cover suits our needs and I am going away with confidence that if our motorhome does breakdown, we've got... Read more
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Rating: Excellent
Customer comment: Eurobreakdown provided me with exactly what I wanted. I had a discount voucher which they held for about 4 weeks until my pension through and was able to in a better financial position to take up the policy. It's straightforward listing all the options to choose and a good price compared with others,... Read more
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Rating: Good
Customer comment: A simple and clear procedure. Read more
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Rating: Excellent
Customer comment: Excellent. Very easy to buy. Read more
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