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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2018 we are delighted to be awarded, for the 4th consecutive year, a Gold Trusted Service status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

 

See what people are saying about our breakdown cover packages


Rating: Excellent
Customer comment: quick to send a quote & compared very favourably. Read more
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Rating: Excellent
Customer comment: they came recommended by a friend 2yrs ago and they do what I need a recovery firm to do when abroad while no one else can because of the size of my caravan Read more
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Rating: Good
Customer comment: The purchasing was easy and relatively inexpensive. If we have a breakdown when abroad I will then be able to comment further on the service we receive and whether I would recommend to someone else. Read more
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Rating: Good
Customer comment: Setting up the insurance was a simple on-line procedure. However, to date, I have not traveled and would only be able to judge the overall service if there was a need to use it. Read more
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Rating: Excellent
Customer comment: Very quick good value for money, lets hope it does what it says on the tin if needed. Read more
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Rating: Excellent
Customer comment: Remember me and as usual a choice of options. Read more
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Rating: Excellent
Customer comment: Good price and clearly laid out what you get for the money and options available. Read more
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Rating: Good
Customer comment: Choices clear, appears good value. Read more
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Rating: Excellent
Customer comment: Highly recommended and I don't go anywhere else

I have an annual policy with Eurobreakdown. I come and go as I please and when I bought a new car last year they updated the policy for free. Last time with the AA it cost me a big administration fee just to change my car details.
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Rating: Excellent
Customer comment: I rode a triumph tiger 800cc to Italy through France and it was always good to know I had cover. I never needed the cover but you never know Read more
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Rating: Good
Customer comment: Presumably you mean the filling of the application form. What was not clear whether the voucher worked because it was automatic, and so you did not know what it was worth. For some reason I found it harder than last year. I went for silver this year, but if there is one thing I never want is to... Read more
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Rating: Good
Customer comment: Hello, Seeing as I didnt breakdown it is difficult to rate the service. Buying the policy, as you would expect, was easy. Peter. Read more
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Rating: Excellent
Customer comment: great Read more
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Rating: Excellent
Customer comment: Luckily I had no problems when we went away but the buying of the policy was very easy and the gentleman on the phone was very helpful. Would definitely buy again from Eurobreakdown. Read more
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Rating: Excellent
Customer comment: Had a problem with my car and decided to take another vehicle. The policy was changed over in seconds with no extra costs ( which surprised me!) Excellent customer care from Paul. Please say thanks Read more
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Rating: Excellent
Customer comment: I broke down on my motorbike just outside Dijon (france) and the service from eurobreakdown was amazing. Hotels,taxis,flights home, repatriation of my Triumph all done. My calls were answered immediatly by really friendly helpful staff. Great service. cannot fault them. Read more
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Rating: Excellent
Customer comment: Information was easy to understand, was clearly focused on motorbikes and issues specifically relating to them.
Liked the pre-holiday cover and also the information detailed was much more specific than other companies (far less ambiguity about the cover).
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Rating: Excellent
Customer comment: It was very quick and easy to sort out on line and the cost was very good for the gold policy Read more
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Rating: Excellent
Customer comment: Great service and advise Great price Peace of mind for our trip abroad would not travel without it Read more
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Rating: Good
Customer comment: Proof of the pudding is if I ever have to make a claim. Then we'll see Read more
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Rating: Good
Customer comment: Fast and efficient service, polite,recieved exactly what I asked for. Read more
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Rating: Excellent
Customer comment: Recommended by a friend who had their car stolen in Hungary. They really looked after him, gave him a car and managed to get him and his family home Read more
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Rating: Excellent
Customer comment: Good coverage at a good price Read more
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Rating: Excellent
Customer comment: Amazing customer service. I thought my car was older than it was, so after I booked I got a call to advise me I had paid more than I should have. I was so surprised when the refund came through Read more
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Rating: Excellent
Customer comment: Bought but didn't need Eurobreakdown service last year and am hoping I have done the same again this year. Signing up is easy and I hope the actual service works just as well. Read more
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Rating: Excellent
Customer comment: Excellent service///thank you Read more
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Rating: Excellent
Customer comment: very good. my car is old, 15 and others would not provide insurance. man on the phone very helpful Read more
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Rating: Excellent
Customer comment: Quick easy and reasonably priced Read more
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Rating: Good
Customer comment: Straight forward easy to use insurance at a good price. Use for all my short journeys. Read more
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Rating: Excellent
Customer comment: Recommended by a friend. Never had to use it but the personal recommendation swung it for me although with the positive reviews Read more
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Rating: Excellent
Customer comment: 4th time I have used them now. Had an emergency the first trip abroad and was dealt with really well.

Would highly recommend to anyone
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Rating: Excellent
Customer comment: szybko i bez skomplikowanego języka Read more
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Rating: Excellent
Customer comment: AMAZING service! Took an old Audi (recently serviced and still going strong but only weeks from being 16years) to the Alps in horrendous conditions. Rained constantly causing on the last day for the drivers wiper mechanism to fall apart. Called Eurobreakdown who arranged for it to go to the garage but... Read more
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Rating: Excellent
Customer comment: The product was comprehensive, and offered everything I needed, at a competence price. Communication wad excellent. Read more
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Rating: Good
Customer comment: Very good Service happy to say I'm all set now for my trip to France

Thank too you
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Rating: Excellent
Customer comment: Extremely simple to purchase. Will definitely use again. Read more
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Rating: Excellent
Customer comment: Would recommend as helpful Read more
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Rating: Excellent
Customer comment: Would use again good price good service Read more
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Rating: Excellent
Customer comment: Nothing to say really thank you for prompt service Read more
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Rating: Excellent
Customer comment: Very competent and polite Read more
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Rating: Excellent
Customer comment: Straight forward policy Read more
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Rating: Good
Customer comment: Was easy to book online, did not have a problem with the car whilst on holiday, so cannot comment on the breakdown cover service which I booked. Read more
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Rating: Excellent
Customer comment: Never had to use the cover but bought it with ease and everything was there in case of a breakdown will use it again next year Read more
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Rating: Good
Customer comment: We did not have to use the cover but easy to set up and user friendly website. Read more
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Rating: Excellent
Customer comment: I found it easy to renew my cover and the price was competitive. How good the service would be in the event of a breakdown remains to be seen, and with luck I shall not find out. Read more
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Rating: Excellent
Customer comment: An excellent service which takes the worry out of driving abroad; the different levels allow you to choose the best option for you and with a returning customer discount it's all good value. Read more
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Rating: Excellent
Customer comment: Easy to use website Read more
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Rating: Excellent
Customer comment: Fast response to query Read more
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Rating: Excellent
Customer comment: Very competitive price and easy online system. Read more
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