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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2018 we are delighted to be awarded, for the 4th consecutive year, a Gold Trusted Service status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

 

See what people are saying about our breakdown cover packages


Rating: Excellent
Customer comment: excellent Read more
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Rating: Good
Customer comment: I went online and booked what I needed Read more
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Rating: Excellent
Customer comment: I would buy again,but the best is that I didn’t have to use it.
No incidents wile in Europe.
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Rating: Excellent
Customer comment: Straightforward process Read more
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Rating: Excellent
Customer comment: Went online and they have a great website simple to use and happy with how easy it is to order European breakdown cover Read more
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Rating: Excellent
Customer comment: Happily I didn't need the service on my drive to France and back, but it gave me great peace of mind knowing I was covered. Getting cover was easy and with Eurobreakdown giving a more comprehensive policy than most of the leading motoring organisations and at a lower cost, I will definitely use them again. Read more
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Rating: Excellent
Customer comment: Competitive pricing. Easy to follow web site and good levels of cover. I didn't break down so can't comment on that area. Read more
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Rating: Excellent
Customer comment: Easy to book Read more
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Rating: Good
Customer comment: This was a renewal of policy.
I renewed by phone as the website does not have a dedicated page for renewals, which I think needs to be addressed.
It does have a link under the heading 'Renewals' but hat just forwards you to the normal policy selection page. There is no slot to affix your...
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Rating: Excellent
Customer comment: Very easy to use. Read more
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Rating: Excellent
Customer comment: Easy to arrange and good cover. Have taken out this policy for my last 3 motorcycle trips. Read more
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Rating: Excellent
Customer comment: Yes Read more
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Rating: Excellent
Customer comment: Very good service Read more
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Rating: Excellent
Customer comment: I had to arrange European breakdown cover at the last minute and it couldn't have been simpler! Read more
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Rating: Good
Customer comment: Reasonable conditions and price Read more
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Rating: Excellent
Customer comment: Simple process for policy renewal at competative rate. Read more
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Rating: Excellent
Customer comment: Was easy to purchase and compare products so I knew what I was purchasing and was and was not covered! Read more
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Rating: Excellent
Customer comment: Very easy to arrange the cover using you website. Read more
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Rating: Excellent
Customer comment: Easy to navigate site and good price for breakdown service. Read more
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Rating: Excellent
Customer comment: I have used Eurobreakdown for several years, their administration and helpfulness is perfect and I will continue to use their services in future.
Fortunately I have never had to call on them for assistance but I feel that if I did I would not be disappointed.
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Rating: Excellent
Customer comment: Very easy sites navigate clearoptions provided to make the right choice easily Read more
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Rating: Good
Customer comment: Confused,asked for trailer cover as well on paper work no trailer allowed.
Sw60dvu Karl Taylor.
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Rating: Good
Customer comment: Very reasonable premium and good attitude from sales person Read more
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Rating: Good
Customer comment: The application process was easy to complete and found the cost and ancillary benefits to be of good value and better than other providers. However, I had one simple query and when I phoned the helpline number the automated answer told me no one was available but if I left my number and brief message... Read more
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Rating: Excellent
Customer comment: Yes I would recommend this company. I purchased online
Was a decent price & form was easy to do
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Rating: Good
Customer comment: Clear and to the point no hidden extras Read more
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Rating: Good
Customer comment: Can only rate the ease of purchase and the cost. Fortunately we did not have to call on the breakdown service whilst in France. Read more
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Rating: Excellent
Customer comment: I bought the cover through their website. It was pretty easy to buy, all info was clearly mentioned. Good value for money, offering better cover then some other known names Read more
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Rating: Excellent
Customer comment: Been offered nice price and service Read more
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Rating: Excellent
Customer comment: Definitely I will recommend it. Read more
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Rating: Excellent
Customer comment: Easy online transaction with clear information. Read more
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Rating: Excellent
Customer comment: Very good costumer service! Read more
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Rating: Excellent
Customer comment: quick and easy Read more
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Rating: Excellent
Customer comment: Very easy to use and find the relevant places you want to the visit and get the
cover you need.
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Rating: Excellent
Customer comment: Very straight forward to understand even for the likes of a person like myself who is a pensioner and not Internet savy. Read more
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Rating: Excellent
Customer comment: Easy and clear to buy online at the level required. Ideal when you already have national cover provided by bank or new car assistance etc. Read more
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Rating: Excellent
Customer comment: the website is clear and concise. i had no difficulty in completion of same Read more
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Rating: Good
Customer comment: Yes Read more
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Rating: Excellent
Customer comment: I’m given them 5stars purely on the easy ness of purchasing the policy, there website is very easy to navigate. I never had to call them out while I was away so I can’t comment on that Read more
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Rating: Excellent
Customer comment: Yes definitely Read more
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Rating: Excellent
Customer comment: The purchase was really easy thankfully we didn't need to use the breakdown service it was good to know we had it though. Read more
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Rating: Excellent
Customer comment: accepted PayPal credit Read more
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Rating: Excellent
Customer comment: Easy to use website. Efficient and good value. I have used the breakdown service a few times in the past but fortunately have not had to use the service to date. Read more
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Rating: Excellent
Customer comment: Top quality product at an affordable price. Read more
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Rating: Good
Customer comment: I found the customer service staff to be friendly, helpful and professional in their manner. But the real reason why I have renewed my breakdown cover with Eurobreakdown was because I actually had to use your services while on a trip in Germany this Easter. My car broke down on the Autobahn outside... Read more
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Rating: Good
Customer comment: Easy to use, good value and quick. Read more
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Rating: Good
Customer comment: Easy process reasonably costs Read more
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